Krikiy's Privacy Policy

1. Introduction & Applicability

This Krikiy Privacy Policy This policy governs the handling of personal data for all users of our platform. By registering on Krikiy, playing games, or using any of our services, you are deemed to have accepted this Privacy Policy.

We understand how sensitive your data is. That's why Krikiy has followed a transparent and responsible data management policy from the very beginning. This document clearly sets out what data is collected, why it is collected, where it is stored, and how it is kept secure.

2. What Information We Collect

Krikiy collects certain information that is necessary to operate our services properly. We never ask for data we don't need. The full list is detailed below:

a) Information Collected at Registration:

• Full Name & Date of Birth
• Mobile number or email address
• Password (stored in encrypted form)
• Country & Region of Residence

b) During identity verification (KYC):

• Photo of National ID (NID), passport, or driving license
• Selfie or live photo (if required)
• Proof of Current Address

c) Information collected automatically during use:

• IP Address & Device Type
• Browser Information & Operating System
• Login time and session duration
• Betting History & Gaming Patterns
• Payment transaction details (card numbers are not stored)

3. How Your Information Is Used

Krikiy handles your data with full accountability. Every use has a clear, specific purpose, each of which is outlined below.

If your data is ever used for any purpose beyond those listed above, we will inform you in advance and obtain your consent.

4. Data Sharing Policy

Krikiy respects your Privacy Policy will never sell your personal data or share it with advertisers. However, limited data may be shared with trusted third parties where necessary to operate our services:

• Payment Processor: bKash, Nagad, Rocket, and our banking partners receive the information needed to complete transactions.
• KYC Verification Service: Certified third-party services may be used to verify the validity of identity documents.
• Game Provider: Minimal data is shared with software partners operating Live Casino or fish games.
• Law Enforcement Agencies: We are required to provide information when compelled by a court order or government directive.
• AML / Suspicious Transactions: Required information is shared with regulatory authorities for anti-money laundering compliance.

Before sharing your data with any third party, we enter into strict non-disclosure agreements (NDAs) to ensure your information is never misused.

5. Data Retention & Deletion Policy

Krikiy retains your data for as long as your account remains active and as needed to operate our services. Even after account closure, certain information may be retained for a specified period to meet legal obligations.

• General account information: After account closure 5 Years Until
• Financial Transaction Records: 7 Years (as per AML regulations)
• KYC Documents: Upon Verification 3 Years Or when required by law
• Gaming Logs & Session Data: 2 Years
• Marketing consent records: After consent is withdrawn 3 Years

After the specified retention period, data is securely and permanently deleted. If you request deletion of your data, we will erase everything except what we are legally required to retain.

6. Security Measures

Krikiy follows industry-leading standards to protect your data. Our security layers include:

• Transmission Security: All data transmissions are carried out under the TLS 1.3 protocol.
• Storage Encryption: Sensitive data stored in our database is protected with AES-256 encryption.
• Password Hashing: Your password is never stored in plain text — we use the bcrypt hashing algorithm.
• Two-Factor Authentication (2FA): An option is available to add an extra layer of security to your account.
• Security Audit: Regular security audits are conducted by independent third parties.
• DDoS Protection: Advanced firewall systems are in place to protect the platform from attacks.

Please note — no system on the internet can guarantee 100% security. In the event of a security breach, we will notify you immediately and take all necessary steps.

7. Cookies & Tracking Technologies

Krikiy uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: Used for site performance monitoring and error analysis.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are visited most — with consent.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some parts of the site.

8. Your Privacy Rights

Krikiy fully respects your rights over your personal data. You may exercise any of the following rights at any time:

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

9. Protection of Minors' Data

Krikiy strictly prohibits registration by anyone under 18. We never knowingly collect data from minors. If we become aware that a minor has registered by mistake, we will immediately close that account and delete the associated data.

If a parent or guardian believes their child has registered on Krikiy, please contact our support team and we will act promptly.

10. International Data Transfers

Krikiy's servers and infrastructure may be located in various countries. If your data is transferred internationally, the full protections of this Privacy Policy still apply. We only transfer data to countries or regions that have adequate data protection laws in place or where appropriate contractual safeguards have been established.

11. Changes to the Privacy Policy

Krikiy may update this Privacy Policy update this policy. For any significant changes, we will notify you at least 30 days in advance via email or an in-platform notification. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend checking back occasionally.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team. Our support team is available 24/7, 7 days a week.

For more information, visit our FAQ Page View or Responsible Gaming Visit the page.