Your Well-Being is Our Priority

Krikiy's Responsible Gaming Policy

Gaming should be a source of enjoyment, not stress or anxiety. At Krikiy, we want you to always play in control. You have access to limit-setting tools, self-assessment resources, and support whenever you need it.

18+
Age Limit
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Self-Exclusion
Benefits
Core Principles of Responsible Gaming
Set a time limit
Decide in advance how many hours a day you will play.
Set a Budget
Only bet what you can afford to lose.
Take a break
Knowing when to stop — whether you're losing or winning — is a sign of strength.
Play for fun
See gaming as a source of fun, not a way to make money.

How we Keeping You Safe

Krikiy offers multiple safeguards for responsible play. Every tool is accessible directly from your account.

Set a Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.
Self-Exclusion Feature
You can request to have your account temporarily suspended for a period of your choosing — from 7 days all the way up to permanent self-exclusion.
Session Time Limit
Set a limit on how long you play per session. When the time is up, Krikiy will automatically alert you and help you wrap up.
Set a Loss Limit
If your losses exceed a set amount, Krikiy will automatically pause your betting. This protects you from further financial harm.
Age Verification
Krikiy strictly enforces an 18+ age requirement during registration. We take every precaution to protect minors.
Support & Assistance
Our Bangla-speaking support team is available 24 hours a day to help with any issue. Professional guidance for gaming-related concerns is also available.

What is responsible gaming and why does it matter?

Responsible Gaming It means enjoying gaming while staying in control. At Krikiy, we believe online betting or gaming is only truly fun when it's approached with a plan, kept within limits, and doesn't interfere with family life or daily routines. Our responsible gaming policy isn't just words on a page — it's actively applied to every user's account.

Online gaming is growing rapidly in popularity across Bangladesh. In this environment, Responsible Gamingresponsible gaming is becoming increasingly important. Research shows that many people who start playing for fun can gradually develop excessive dependency. To help prevent that, Krikiy has put in place protective tools and awareness resources.

Keep in mind: Gaming should always be for entertainment. If it starts to feel less like fun and more like an obligation, that's your signal to stop.

Signs of Healthy Gaming Habits

Are you truly playing responsibly? Check yourself against the points below. These are the hallmarks of healthy gaming habits:

  • You set a budget before playing and stick to it.
  • Accept losses and avoid placing more bets to try to recover lost money.
  • You can stop playing after a set period of time
  • You don't sacrifice time with family, work, or studies to play
  • You play for entertainment, not as a source of income
  • Never bet with borrowed money or credit.

Warning Signs of Problem Gaming

Certain behaviors can signal that gaming is getting out of control. Krikiy wants you to recognize these signs and seek help when needed.

Behavior What this means Risk Level
Chasing Losses with Bigger Bets Urge to Chase Losses Moderate
Spending beyond your set budget Loss of Financial Control Moderate
Unable to Stop Playing Signs of Behavioral Addiction High
Hiding your gaming from family or friends Feelings of shame and guilt High
Betting with Borrowed Money or Credit Serious Financial Risk High
Occasionally going over budget Caution Needed Low
Feeling Restless When Not Playing Early signs of emotional dependency High

If you notice any of the high-risk signs above, don't wait — contact our support team or use the self-exclusion option right away.

How to Use Krikiy's Protective Tools

Our Responsible Gaming The tools are simple to use. You can activate them anytime from Account Settings. Full details on each tool are provided below:

Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Reductions take effect immediately. Increasing your limit requires a 7-day waiting period — this is intentional to prevent impulsive decisions.
Session Timer
Set a limit on how long you play in one session. When the time is up, Krikiy will remind you to take a break. You can choose 30 minutes, 1 hour, or a custom duration.
Loss Limit
Once you reach a set loss amount, Krikiy will automatically stop your betting. This is the most effective safeguard against serious financial loss.
Cooling-Off Period
Temporarily close your account for a short break lasting anywhere from 1 day to 6 weeks. During this period, you will not be able to log in, place bets, or make deposits.
Self-Exclusion
Choose self-exclusion to pause gaming for an extended or permanent period. Options include 6 months, 1 year, or permanent exclusion. Once activated, it cannot be reversed before the selected period ends.

Self-Assessment — Are You at Risk?

Ask yourself the questions below — and answer honestly. This isn't a test; it's simply a chance to check in with yourself.

1. Did you spend more than your set budget last week?
No, never Sometimes Often
2. Have you placed larger bets to try to recover money after a loss?
No Happened once Yes, often
3. Is gaming affecting your time with family or at work?
Not at all Minor Yes, a lot
4. Do you feel restless or irritable when you're unable to play?
No Sometimes Yes, always

If most of your answers fall under the last two options, please reach out to our support team. Asking for help takes courage.

Protection of Minors

Krikiy is strictly for users aged 18 and above. Age verification is mandatory at registration. We believe protecting children and young people is our social responsibility.

If there are minors in your household, please take the following steps:

  • Use a password lock on your device.
  • Install parental control software on your browser
  • Never share your Krikiy login credentials with anyone.
  • If using the app, set a screen time lock on your device.
  • If you have any concerns, let us know — we'll act quickly

If you suspect a minor is using a Krikiy account, please notify our support team immediately. We will close that account without delay.

Where to Find Help

Problem gambling is a recognized mental health condition — there's nothing to be ashamed of. Seeking help means you're taking care of yourself. Krikiy is here for you and always ready to provide support. Full confidentiality is maintained when you contact our support team.

If you feel gaming is having a negative impact on your life, take action now. Responsible Gaming Krikiy is committed to working side by side with you to make sure of that.

Krikiy Support

24/7 Bangla-speaking support team. Contact us via live chat for any issues.

Email Support

[email protected] — reach out to us confidentially about any concerns.

Our Commitment

Krikiy is more than a gaming platform — we're committed to building a responsible community. Our Responsible Gaming Under this policy, we commit to:

  • We will never encourage minors to engage in gaming.
  • Your self-exclusion request will be processed immediately.
  • We will proactively reach out if problematic gaming behavior is detected
  • We will keep all protective tools free and easily accessible at all times
  • We will provide support while keeping your information confidential
  • We will regularly share tips and information to promote gaming awareness.

Frequently Asked Questions

It depends on the type of self-exclusion chosen. Temporary exclusions (7 days to 6 months) will automatically reactivate your account once the period ends. Long-term exclusions (6 months–5 years) require you to submit a request and complete re-verification before your account can be reopened. Permanent exclusion is irreversible — once applied, the account cannot be reopened under any circumstances.

Yes, deposit limit reductions take effect immediately. However, increasing your limit comes with a 7-day waiting period. This is intentional — it's designed to prevent impulsive decisions to raise your limits.

Absolutely. You can contact our support team to report concerns about that person. We'll handle it with complete confidentiality and take appropriate action. Helping a loved one is very much part of responsible gaming.

No, the session timer is optional. That said, we strongly recommend using it. Taking regular breaks makes gaming more enjoyable and helps reduce the risk of spending too much time playing.

After logging in to your Krikiy account, go to "Account Settings" and select "Responsible Gaming" — all tools are easy to set up from there.
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Play Safe
Sign up with Krikiy and enjoy all the benefits of responsible gaming.
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Safe Gaming Checklist
Set your budget first
Set a Time Limit
Don't Chase Your Losses
Take regular breaks
Let your family know
Get help when you need it
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Play Responsibly, Enjoy the Fun

Gaming at Krikiy is about more than the thrill of winning — it's a safe, controlled, and enjoyable experience. Join today and make the most of our responsible gaming features.

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